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2012年9月12日 星期三

How to Find Real Work From Home Customer Service Jobs Paying Guaranteed Wages


Work from home customer service jobs are appealing for a number of reasons:

1. Anyone with a home office and a minimal amount of customer service experience can get hired.

2. No in-person interviews are required, usually just a brief telephone interview.

3. The work is relatively easy and low stress.

4. You can be located anywhere in the country.

5. You'll earn a guaranteed hourly wage, usually $8 to $12, plus bonus incentives if any selling (upgrading) is involved.

6. Shifts are available at all times of the day and night.

7. Shifts are short - generally only 6 hours.

8. Perfect for stay-at-home parents looking to supplement family income.

However, finding a legitimate work from home customer service job, or any legitimate telecommuting job for that matter, can literally feel like a job in itself. Where are these jobs hiding? When it comes to work at home positions, most online job boards are jam packed with misleading job offers, business opportunities, etc. The most prevalent bait and switch trick you'll see is companies posting ads for what sounds like a legitimate job offer which actually turns out to be a "business opportunity in disguise" which will generally end up costing you anywhere from $50 to $500 should you choose to join. Make no mistake... I am not here to tell you that all business opportunities are fraudulent in nature. There are both good and bad companies in every industry and plenty of people have made money in MLM, affiliate marketing, etc. I just want to clarify that there is a big difference between a work at home business opportunity and a work from home customer service job. Business opportunities require you to purchase a small franchise, or system, and then use the information to essentially start and run your own business, which is never as easy as it sounds. Even if you don't have to worry about billing, order fulfillment, etc. you'll still have operating expenses and competition is fierce in almost every online niche. Perhaps the most important distinction is that with biz opps there are no guarantees you'll make money, even enough to recover your initial investment. The Federal Trade Commission reports that over 95% of all home-based start-ups fail almost immediately, due to insufficient operating capital and resources. A work from home customer service job, on the other hand, is just like a normal call center job in the sense that you have a supervisor, a schedule, and a guaranteed paycheck... The difference is you're able to work from your home office anywhere in the country.

It is annoying for jobseekers to continuously encounter business opportunity ads on the major online job boards, especially if you're only interested in real work from home customer service jobs paying guaranteed wages. If you're reading this article chances are you've already gone sifting through pages of help wanted ads and maybe you're already close to your wits end. Fortunately there are a few ways you can change your strategy, spring ahead of the game, save time, and avoid bogus employment ads. Real work from home customer service jobs do exist and the following section goes over some free and low cost resources and techniques for finding them. Also included below is some practical advice for getting hired.

If you're going to be using any of the most popular free job boards to look for work from home customer service jobs you will want to avoid searching for what may seem like the most obvious keywords. The main words to avoid are "work from home" and "work at home" because those are the most commonly searched words and are therefore targeted by companies advertising business opportunities, which you are trying to avoid. Trying searching for the words "flexible" and "family friendly" and "telecommute" and "telework" and "telecommuting" because they will likely trigger relevant results.

With persistence on free job boards you can find diamonds in the rough, but they may offer little in terms of entry level telework because there are so many people browsing the listings. As more and more businesses save money by reducing office space and converting to a home-based employment model, telecommuting is becoming popular enough to warrant the appearance of a new breed of job boards - telecommuting job boards. The price of admission for jobseekers can be as low as $14.95 and what you'll get is a jobs database filled only with legitimate jobs that have been hand-screened by the staff to weed out scams and business opportunity adverts. You will often find 100+ work from home customer service jobs posted by reputable companies. Other telecommuter job categories include sales, writer/editor, medical billing, answering service operator, administrative work, technical support, consulting, researcher, online tutoring, transcription, data entry, virtual assistant, etc. If you can afford the small price of admission, joining a professional telecommuter job board is sure to knock hours off your job search.

Finding the right job is half the battle. Time to get hired. Make sure you emphasize your customer service experience on your application and resume. Most virtual call center jobs like to see 12 months, but 6 months experience handling inbound calls can suffice. Sometimes if you're eager to work experience is not required. One huge tip I cannot emphasize enough when you are applying for work at home customer service jobs is to send in photos of your home office or workspace along with your application/resume. One or two photos is fine. Don't go overboard. Make sure your workspace is clean and professional. Numerous recruiters have indicated that having a neat, tidy, dedicated workspace in your home speaks volumes about your character and how effective you'll be as a telecommuting employee. Sending in photos of a soda can and pizza box littered dungeon probably won't help you too much. Attaching photos of an admirable workspace is an easy way for you to stand out as a good job candidate. Remember, while working from home you will never have a supervisor looking over your shoulder telling you what to do, so it helps to show the hiring manager that you can stay organized on your own. Also, if you have a fairly new computer, dust it off, and include a photo of that as well, or make sure it's visible in one of the photos of your workspace.

Once you find a work from home customer service job and apply, the hiring process is generally fairly short. If there are openings and you have some previous customer service experience (either at home or in a call center) you'll probably get interviewed. Fortunately 90% of the time you will not be required to travel anywhere and sit through an in-person interview. Instead you will speak to a hiring manager on the telephone for a brief (15 minutes) telephone interview. This is a good thing! Telephone interviews are a lot less stressful and time consuming than live interviews. Still, be sure to still take the telephone interview seriously. Hiring managers for large virtual call centers talk to new (and equally qualified) applicants every single day, so you need to be on point. It may sound obvious, but if there's a loud TV or a crying baby in the background, no matter how qualified you are you will quickly move to the bottom of the pile, or be deleted. So be sure you're in a quiet room with the door shut, using a phone connected preferably to a landline. Have your resume close by so you can verify the info. You can also have notes handy because nobody can see you. Come across as friendly and eager to work! After all it's a customer service job...




Amanda K. Willis is the chief editor for PajamaJobs.com, a unique online job board for telecommuting jobs offering paid training and guaranteed wages. Unlike most job sites, every job listing is researched and hand-screened by an actual human being before being posted in order to weed out biz opps and scams. Telecommuter job categories include work from home customer service, medical billing/transcription, sales/telemarketing, data entry, tech support, online tutoring, consulting, online research, writing/editing and all sorts of clerical work that can be done from a home office. Highly recommended for stay-at-home parents.





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2012年7月4日 星期三

Telecommute Friendly Jobs Such As Customer Service


The New York Times has stated that telecommute friendly jobs such as customer service have been on the rise in North America. These positions are opening up even more as companies are trying to cut costs. Having employees work from home can decrease their costs, but also yours. Being able to work from home allows you to avoid daycare costs, avoid excess gas costs and as well as saves time in your day. It allows you to be with your children when they need you. Also, telecommute friendly jobs such as customer service can help people gain employment who may have physical challenges.

Telecommute friendly jobs such as customer service range from handling calls to giving support on the company's specific product or service. If you desire a position like this, it would require you to have a relatively new computer with an internet connection, some knowledge of using a computer, have your computer updated to one of the newer operating systems, a landline phone as well possess great communication skill as you will likely speak with a variety of customers. You may also need some type of educational background, some will be high school, others may require some college or else some previous experience.

If you want to get telecommute friendly jobs such as customer service that are legitimate work at home jobs with a decent income, then read on.

1. To begin with, I think knowing the concept of this type of position is helpful. Basically, it is quite simple. The company that hired you will direct calls from customers going to them to you. This is all done through the phone system through forwarding.

2. Also, understanding what the general responsibilities are that need to be performed is important. Majority of these types of jobs include taking orders for the company and keeping good records, actually fulfilling the orders you receive and of course help the customer in whatever way is needed.

3. There are many good points to working from home. Work from home customer service jobs can be good for mothers (or fathers) who want to stay-at-home with their children or be there for them when they get home from school as well as people with disabilities, seniors who have retired and/or people attending college. Really for whatever reason someone doesn't want to work outside the home, but needs a paycheck. If you are interested in doing this type of job then you would pick a job that matches your education and/or experience. Companies generally do their hiring and even training online, although there are some companies who require you to get your training on the company compass and sometimes even work there for a few months before allowing you to telecommute.

4. If you have determined that this is the kind of work from home type position you want, then you have some research ahead of you so you can find legitimate telecommute friendly jobs such as customer service from a reliable work from home opportunity. You can go through the many websites and articles that list legitimate companies and websites regarding this.

5. When you find the telecommute friendly jobs such as customer service, then send them your resume. Treat it like any other position that you may have applied to in the past.

There are a great many perks of doing these types of jobs at home. Apparently, that is why about 25% of the customer service agents in the United States works from home. It is more convenient and you don't have to deal with office politics and drama to name a couple.

In order for any business to stay in business, it needs to obtain and keep customers. As a customer service representative it will be important for you to display a professional, understanding and trusting demeanor in order to help customers feel comfortable to continue do business with the company. Long-term customers are needed so you will want to be as helpful as possible.

It has been reported that there is a growing need for these positions. This should provide more job possibilities for you. If you have the personality and skill to do this type of work, then you can acquire some decent income with the right company.

Another interesting note that could increase telecommute friendly jobs such as customer service is that representatives working from home generally stick around longer and earn more money than those working at the company office. This is good for the employer and employee as it brings them more solid business. Indirectly, employers can also save on office rent, electricity, water and other equipment. Due to all these things, there should be more telecommute friendly jobs such as customer service in the future.




Working from home has a variety of different benefits for different people. You can work from home being an employee such as described here or you can venture out in your own business, but without the risks. Learn how at http://www.moneysuccessin180days.com





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2012年2月3日 星期五

Work-At-Home Customer Service Jobs


Not only is customer service is one of the fastest growing work-at-home jobs, but it also has one of the brightest outlooks. Companies looking to save money are setting up home-based employees to help with order taking and support services in record numbers. These companies range in size and scope including airlines, mail order businesses, and technology companies.

The advantage to customer service jobs is that they don't necessarily require experience. That doesn't mean that they don't require skills or equipment. It also doesn't mean you can simply sign up and answer phone calls. But you don't need an advanced degree or years of corporate experience to get hired in customer service.

The hours in a customer service job can vary. Some will require full-time work during regular work hours. Most offer part-time hours and some need people to work late shifts and/or weekends. Many will allow a flexible schedule, but most will want its agents to have a set schedule.

The pay can vary as well. Some pay as little as $8 an hour while some pay more. If you have experience in customer support you're likely to get paid more. Further, few companies will provide benefits and in fact most will categorize you as an independent contractor. This has some advantages as an independent contractor is able to deduct work-related expenses such as a new phone headset as well as portions of your home expenses for having a home office.

To get a customer service job, you're going to need to meet some requirements:

1. While some customer support jobs require previous experience, most simply require a pleasant voice and a calm temperament (customer service also means handling complaints).

2. You'll likely need a second phone line and/or high-speed internet access. Satellite may or may not be accepted. Dial-up is almost always not considered.

3. A headset for your phone is highly recommended.

4. A quiet place to work. Customer service work may not be ideal if you have small children or noisy pets unless you can make arrangements for them.

5. Some require on-site training while others can train you vie phone and Internet.

6. Quality application or resume is needed to set yourself apart from other applicants. You can do this by doing background research on the company and industry, and include the information you gather in your resume. If the company is a national flower delivery chain and you used to work in a floral shop, mention it in your application and use the same terms that flower people use.

Customer service jobs can be found on the major job search engines and many telecommuting job databases. But like any other work-at-home job, you need to do your due diligence to weed out the scams. Any company that asks you for money to get hired is a scam. The only exception is that some companies will pass on the expense of a background check to the potential hire. However, they don't usually ask for this unless you've made it through the initial screening and are being considered for hire.

Customer service work from home is expanding making it a great option for pursuing a home-based job. But before you start submitting your application, make sure you meet the requirements and have a quality resume that will get you the job.




Leslie Truex has been helping people find work-at-home jobs since 1998. She is the owner of Work-At-Home Success and author of The Work-At-Home Success Bible. You can learn more about finding work-at-home jobs online including a list of over 300 companies that frequently hire at http://www.jobsonlinetoolkit.com





This post was made using the Auto Blogging Software from WebMagnates.org This line will not appear when posts are made after activating the software to full version.

2012年1月25日 星期三

How to Find Real Work From Home Customer Service Jobs Paying Guaranteed Wages


Work from home customer service jobs are appealing for a number of reasons:

1. Anyone with a home office and a minimal amount of customer service experience can get hired.

2. No in-person interviews are required, usually just a brief telephone interview.

3. The work is relatively easy and low stress.

4. You can be located anywhere in the country.

5. You'll earn a guaranteed hourly wage, usually $8 to $12, plus bonus incentives if any selling (upgrading) is involved.

6. Shifts are available at all times of the day and night.

7. Shifts are short - generally only 6 hours.

8. Perfect for stay-at-home parents looking to supplement family income.

However, finding a legitimate work from home customer service job, or any legitimate telecommuting job for that matter, can literally feel like a job in itself. Where are these jobs hiding? When it comes to work at home positions, most online job boards are jam packed with misleading job offers, business opportunities, etc. The most prevalent bait and switch trick you'll see is companies posting ads for what sounds like a legitimate job offer which actually turns out to be a "business opportunity in disguise" which will generally end up costing you anywhere from $50 to $500 should you choose to join. Make no mistake... I am not here to tell you that all business opportunities are fraudulent in nature. There are both good and bad companies in every industry and plenty of people have made money in MLM, affiliate marketing, etc. I just want to clarify that there is a big difference between a work at home business opportunity and a work from home customer service job. Business opportunities require you to purchase a small franchise, or system, and then use the information to essentially start and run your own business, which is never as easy as it sounds. Even if you don't have to worry about billing, order fulfillment, etc. you'll still have operating expenses and competition is fierce in almost every online niche. Perhaps the most important distinction is that with biz opps there are no guarantees you'll make money, even enough to recover your initial investment. The Federal Trade Commission reports that over 95% of all home-based start-ups fail almost immediately, due to insufficient operating capital and resources. A work from home customer service job, on the other hand, is just like a normal call center job in the sense that you have a supervisor, a schedule, and a guaranteed paycheck... The difference is you're able to work from your home office anywhere in the country.

It is annoying for jobseekers to continuously encounter business opportunity ads on the major online job boards, especially if you're only interested in real work from home customer service jobs paying guaranteed wages. If you're reading this article chances are you've already gone sifting through pages of help wanted ads and maybe you're already close to your wits end. Fortunately there are a few ways you can change your strategy, spring ahead of the game, save time, and avoid bogus employment ads. Real work from home customer service jobs do exist and the following section goes over some free and low cost resources and techniques for finding them. Also included below is some practical advice for getting hired.

If you're going to be using any of the most popular free job boards to look for work from home customer service jobs you will want to avoid searching for what may seem like the most obvious keywords. The main words to avoid are "work from home" and "work at home" because those are the most commonly searched words and are therefore targeted by companies advertising business opportunities, which you are trying to avoid. Trying searching for the words "flexible" and "family friendly" and "telecommute" and "telework" and "telecommuting" because they will likely trigger relevant results.

With persistence on free job boards you can find diamonds in the rough, but they may offer little in terms of entry level telework because there are so many people browsing the listings. As more and more businesses save money by reducing office space and converting to a home-based employment model, telecommuting is becoming popular enough to warrant the appearance of a new breed of job boards - telecommuting job boards. The price of admission for jobseekers can be as low as $14.95 and what you'll get is a jobs database filled only with legitimate jobs that have been hand-screened by the staff to weed out scams and business opportunity adverts. You will often find 100+ work from home customer service jobs posted by reputable companies. Other telecommuter job categories include sales, writer/editor, medical billing, answering service operator, administrative work, technical support, consulting, researcher, online tutoring, transcription, data entry, virtual assistant, etc. If you can afford the small price of admission, joining a professional telecommuter job board is sure to knock hours off your job search.

Finding the right job is half the battle. Time to get hired. Make sure you emphasize your customer service experience on your application and resume. Most virtual call center jobs like to see 12 months, but 6 months experience handling inbound calls can suffice. Sometimes if you're eager to work experience is not required. One huge tip I cannot emphasize enough when you are applying for work at home customer service jobs is to send in photos of your home office or workspace along with your application/resume. One or two photos is fine. Don't go overboard. Make sure your workspace is clean and professional. Numerous recruiters have indicated that having a neat, tidy, dedicated workspace in your home speaks volumes about your character and how effective you'll be as a telecommuting employee. Sending in photos of a soda can and pizza box littered dungeon probably won't help you too much. Attaching photos of an admirable workspace is an easy way for you to stand out as a good job candidate. Remember, while working from home you will never have a supervisor looking over your shoulder telling you what to do, so it helps to show the hiring manager that you can stay organized on your own. Also, if you have a fairly new computer, dust it off, and include a photo of that as well, or make sure it's visible in one of the photos of your workspace.

Once you find a work from home customer service job and apply, the hiring process is generally fairly short. If there are openings and you have some previous customer service experience (either at home or in a call center) you'll probably get interviewed. Fortunately 90% of the time you will not be required to travel anywhere and sit through an in-person interview. Instead you will speak to a hiring manager on the telephone for a brief (15 minutes) telephone interview. This is a good thing! Telephone interviews are a lot less stressful and time consuming than live interviews. Still, be sure to still take the telephone interview seriously. Hiring managers for large virtual call centers talk to new (and equally qualified) applicants every single day, so you need to be on point. It may sound obvious, but if there's a loud TV or a crying baby in the background, no matter how qualified you are you will quickly move to the bottom of the pile, or be deleted. So be sure you're in a quiet room with the door shut, using a phone connected preferably to a landline. Have your resume close by so you can verify the info. You can also have notes handy because nobody can see you. Come across as friendly and eager to work! After all it's a customer service job...




Amanda K. Willis is the chief editor for PajamaJobs.com, a unique online job board for telecommuting jobs offering paid training and guaranteed wages. Unlike most job sites, every job listing is researched and hand-screened by an actual human being before being posted in order to weed out biz opps and scams. Telecommuter job categories include work from home customer service, medical billing/transcription, sales/telemarketing, data entry, tech support, online tutoring, consulting, online research, writing/editing and all sorts of clerical work that can be done from a home office. Highly recommended for stay-at-home parents.





This post was made using the Auto Blogging Software from WebMagnates.org This line will not appear when posts are made after activating the software to full version.

2012年1月21日 星期六

Telecommuting Customer Service Agent


If you're just starting out on your telecommuting job search; you may be getting a feel for what types of jobs are out there and want to know which ones you can do. For this article we'll tackle one of the most popular telecommuting positions out there - Customer Service.

Each company has their own customer service duties, but for the most part, you're job is to help that company's customers get their questions answered or help them solve a problem.

How is Customer Service performed?

There are three ways that one could perform their customer service duties. The most popular being by the phone. You would have a phone in your home office and when you're on duty for the company; the calls would be transferred to your home line, where you would take care of the customer.

There are some positions where you could perform your customer service duties using an email program. Typically, you would gain access to the company's customer service email address account, where you can take the emails of customers and answer their questions that way.

There are also jobs where you can perform your customer service duties by using a special live chat program on a company's website. It works much like an instant message program that you might use to chat with friends. A customer would come to the site, and use the chat program to converse with you about whatever their needs are.

How much can they make?

This is a tough question to answer, since so many companies do it differently. You would have to look closely at the websites of companies that you're considering applying to. Here are some ways that you may encounter in your job search:

Hourly pay- This is the most sought after type of position. Most people look for this, but there aren't too many out there. This type of position is where you would work a set number of hours, say 8-2 and get paid for an hourly rate for the hours you worked. These positions can run from $8-$12 in most cases.

Pay per Call- Some companies will pay a certain amount of money for every call you make or receive. Again, these types of positions aren't seen too often, but they're out there.

Pay per Minute Talked- This is the most popular type of position you can find. This is where you will be paid a certain amount per minute that you talk with a customer. For example, you work one hour for a company. In that hour you receive one phone call and you talk with them for 5 minutes. The pay you would receive for that one hour of work is the 5 minutes of actual talk time. Some companies will offer other tasks to perform in between calls, but the other tasks will generally have a different rate of pay.

Do you need a lot of experience to work as a customer service agent?

Typically, you don't need that much experience. Some companies will ask for at least 6 months of experience, but most are okay with you having none. Generally, you would receive training with them, so you'll get the knowledge you need to perform your duties.

On occasion, there will be positions where you will have access to some sensitive material, like credit card numbers. Those positions will require you to have a good credit record, so they can trust you to be discreet with their customer's financial information.

If you have some customer service experience or if you have the ability to work with people in some of the toughest situations without getting riled up too easily, then this is a job you should consider.

Since each company is different, you will want to check out their websites or email your questions to them. Make sure you understand what the position entails or what the pay will be before applying.




Nell Taliercio has been working at home full time since 2004. She's worked as a telecommuter, virtual assistant and affiliate marketer. In 5 years she's discovered many secrets to finding legitimate work at home jobs and securing them. You can find work at home job information and tips at: http://www.justonlinejobs.com





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