Business Communications Etiquette For the Telecommuting Employee

One of the most important aspects of being a telecommuting employee is the area of communications. From communicating with customers, to suppliers and advertising outlets, home-based workers need to keep a presence on the web more so than in a traditional office. Creating an open line of communication for telecommuting employees is easy and will not require and employee to be tied down to his or her computer or cell phone.

If working on an employer's designated work schedule, external communication needs to be addressed. This is communication with friends and family regarding your work schedule and when you are actually available to socialize. Many times people tend to think that a telecommuting employee is available to socialize because he or she works at home. Due to the lack of telecommuting jobs, home-based employees have to work flawlessly to show how dedicated to the job they are. With many people desiring a telecommuting job, employees sometimes take on extra tasks or put in longer hours. Having posted hours for both inside and outside the work environment strengthens communications between telecommuting employees and their social circle.

For home business owners or those not working on an employer's schedule, keeping an open line of communications with potential customers and suppliers is essential. From sending out of office email responses to posting dedicated customer service hours on your website, having an open line of written and live communications will help strengthen your business' presence and validate the legitimacy of operations, as customers and suppliers can rely on your response during posted operating hours.

Finally, having open communications with co-workers is essential for telecommuting employees. From being able to discuss company and departmental operational updates to being able to stay abreast of memos, keeping an open line of communication with co-workers helps the worker both professionally and personally. This is important as letters of reference, non-published job promotions and corporate camaraderie can be formed by having virtual office friendships. Be sure though to always stay positive and never say anything negative about the company; especially when using company email. Your goals in both written and verbal office communications should be to better yourself professionally by enhancing job performance as well as learning new marketable skills.

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